Privacy policy
Last updated: November 2026
In short: we only use your information to answer you and run your French classes. We don't sell it, and we keep it to a minimum.
Who we are
Winfrench Academy is an online French school based in Windsor, Ontario, Canada. You can reach us at [email protected] or +1 437 970 9379.
What we collect
- Enquiry form: when you fill in the form, your name, course choice and message are turned into a WhatsApp message on your own device. Nothing is stored on this website. If you send it, we receive it on WhatsApp.
- Messages you send us by WhatsApp, phone, email or Instagram, so we can reply and arrange classes.
- Class notes code: if you open class notes, your batch code is remembered only on your own device so you don't have to type it again. You can clear it with "Use another code".
- Student feedback: we only publish a review with the student's permission, showing their name and comment.
- Visitor statistics: we may count visits with a privacy-friendly tool that does not use cookies or identify you personally.
How we use it
- To answer your questions and book your classes
- To share class notes and updates with our students
- To improve our website and courses
We never sell or rent your information.
Services we use
To run this website we use trusted services that may store data on our behalf: Netlify (website hosting), Google Firebase (website content and teacher login), Cloudinary (photos and PDF files), and WhatsApp (messages). Their servers may be located outside Canada.
Your choices
- Ask us what information we have about you, or ask us to correct or delete it.
- Ask us to remove your review from the website at any time.
Contact us at [email protected] and we'll help.
Changes
If we change this policy, we'll update this page and the date above.